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Dear Valued Client,
Please be advised that the following instruments’ trading hours and market session times will be affected by the upcoming May holidays.
Please refer to the table below outlining the affected instruments:
* All hours are provided in GMT+3 (Server Time in MT4/MT5.)
Note:
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+3 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.
Dear Valued Client,
PU Prime would like to launch MT5 Server Version Upgrade to the latest version from 27 April 2024 00:00 hrs. to 27 April 2024 01:59 hrs. Server Time (GMT+3) to provide a better and more reliable trading environment.
Latest MT5 Server: Version 4150
Please make sure your MT5 trading platform is up to date with latest version after 27 April 2024. You could check the version as follows:
PC: Open MT5 trading platform – “Help” – “About”
IOS: Open MT5 trading platform – “Settings” – “Settings”
Android: Open MT5 trading platform, then click in the navigation bar upper left – “About”
If it’s not the latest version, we recommend you uninstall the old version and download it again from PU Prime official website:
https://www.puprime.com/mt5/
We would like to advise clients to manage their accounts and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from forced liquidation due to a margin stop out.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.
尊敬的客户,
您好!
感谢您长期以来对PU Prime的支持与信任!PU Prime成立至今,一直致力于为客户提供好的交易环境和服务,成为客户可信赖的经纪商。
我们严格遵守所在国家和地区的监管政策,根据最新的监管要求,我们将于北京时间2024年5月1日起全面停止交易及关闭服务器;
请您提前合理安排现有资金和仓位。我们将继续提供正常的出金服务,直至所有客户完成资金提取。
如果您有任何需要帮助的情况,请随时通过在线客服或发送邮件至 [email protected]或致电+248 4373 105与我们的团队联系。
再次感谢中国大陆地区客户对我们的理解与支持!
此致
PU Prime 敬上
Dear Valued Client,
Please be advised that the dividends of the following index CFDs will be adjusted by upcoming ex-dividend dates. The comment for trading index CFDs will be in the following format “Div&<Product Name>&<Net Volume>” which show in the balance after the close of the day before the dividend payment date.
Please refer to the table below for more details:
*All dates are provided in GMT+3 (Server Time in MT4/MT5.)
Please note the above data are subject to changes. Please refer to MT4/MT5 for details.
If you have any questions or require any assistance, please contact our Customer Care Team via Live Chat, email: [email protected] or phone +248 4373 105.
Dear Valued Client,
PU Prime will be upgrading it’s PU Prime App and MT4/MT5 servers with the schedule as follows:
PU Prime App – | 20 April 2024 – 00:00 hrs. to 03:00 hrs.; |
MT4/MT5 Server – |
|
Access to PU Prime Apps and MT4/MT5 accounts will not be available during the server upgrading period. All orders would not be executed during the server upgrading period.
Deposit, withdrawal, data searching functions and account opening applications would be available via Client Portal. We recommend clients make proper arrangements in advance.
Once the upgrade has been completed, access to PU Prime Apps and MT4/MT5 servers will be restored.
We recommend clients to manage their account and trades. Do ensure that there are enough funds in your trading account to maintain your open positions to prevent your positions from getting closed due to margin call.
If you have any questions or require any assistance, please contact our support team via Live Chat, email: [email protected] or phone +248 437 3105.